Had a non-fault accident?
We are here to help, call us straight away.
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Are You Hurt?
If seriously injured, call 999. -
Gather Driver’s Information
If the driver refuses to exchange details, contact the police.
- Name
- Address
- Insurance details
- Photograph driver's ID
- Vehicle details
- Colour
- Make & model
- Registration number
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Document the Scene
- Take clear photographs of:
- The driver
- Damaged vehicles
- Vehicle registrations
- Relevant road signs
- Note location of accident
- Note any witness accounts
- Take clear photographs of:
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Contact McAMS
- We can arrange:
- Recovery of your vehicle
- Assessment of your vehicle
- A replacement vehicle
- We can arrange:
Remember:
Try to remain calm throughout the process and seek medical attention even for seemingly minor injuries.
It's crucial to have a comprehensive record of the incident and to involve necessary parties promptly to facilitate a smooth resolution.
When you’re involved in an accident, the last thing you want is any more hassle. Fortunately, our expert advisors are here to help.
Please complete our simple form and our helpful team will be in touch.
If you’d prefer to pick up the phone, please call our claims hotline at any time on 0345 054 1000.
We are available 24/7 365 days a year